Claims from third parties can be a major concern as these tend to be time-critical, commercially sensitive, and potentially financially very expensive.
Customer relations can become strained due to a lack of transparency on status updates.
THE S.M.A.R.T. SOLUTION
Our system will enable the recording, investigating, monitoring and tracking of third party claims right through to resolution and settlement (if required).
The system provides your customers with their own portal access, so that they are able to upload claims and their progress throughout any investigations.