SONAS Exception Management

Key Benefits

  • Automatically generated

  • Notifications icons for easy alerts

  • Flexible and dynamic investigation
  • Transferable application of resolution from once closed items to other ongoing items

  • Ability to aid individual investigation steps through direct source documentation uploads

  • The ability to edit, add, remove, or close at specific steps

SONAS Provides Easy Exceptions Handling

Enjoy integrated source documentation and improved exception handling efficiency with our exceptions management module. We can help you increase the flow of communication, enable electronic sign off, give you easy access to source documentation to aid investigation, and provide alerts to the relevant parties when there are updates.

Exceptions Management can prove to be incredibly resource-intensive and wasteful of time. Multiple workstreams, paper-based systems, spreadsheets, and incomplete audit trails can create a range of issues that cause the inability to accurately record, track, investigate, and resolve exceptions and claims.

Investigations Made Simple

Sonas Exceptions Management provides end-to-end functionality through initiation, investigation, review, approval, and closure to meet business needs.

Informative dashboard that provides details regarding the exception such as status, summary, and resolution.

SONAS Modular Approach

Sonas Exception Management is a proactive tool to resolve claims which can simply be integrated into the claims module for quick resolution for more information click on the Claims Management module below.

Cash Reconciliation

Automatically validate your cash cycle

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Data Capturing

Capture Audit Receipt in Real-time
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Overall Reconciliation

Amplified reconciliation of transactions vs cash cycle

Exceptions Management

Accurate and quick investigations and resolutions

Claims Management

Seamless communication for an easy settlement process

Transactional Reconciliation

Reconcile a multitude of digital transactions

Reporting

Powerful visual real-time analytics

SONAS Real-Time Data Process

The Sonas approach creates a streamlined workflow on a single platform to track your cash journey from capturing data at source, to reconciliation and through to reporting, improving transparency, efficiency and profitability.

 

Data Capturing

Capture source documentation in real-time… Read more

Cash Reconciliation

Automatically validate your cash cycle… Read more

Transactional Reconciliation

Reconcile a multitude of digital transactions… Read more

Overall Reconciliation

Amplified reconciliation of transactions vs cash cycle… Read More

Exceptions Management

Accurate and quick investigations and resolutions… Read more

Claims Management

Seamless communication for an easy settlement process… Read more

Reporting

Powerful visual real-time analytics… Read more

 

Cash Reconciliation

ATM, CDM, Retail Credit Machines & Card processing

Transactional Reconciliation

Automate the Matching off process of high volumes of data

Device Overview

Collective overview of cash and transactional balance 

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