A Unique Solution

Sonas Systems’ cloud-based reconciliation software will streamline your operations by providing complete and transparent access to data.

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Capture Data in Multiple Ways
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Automated Exceptions Identification
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Reconcile All Your Digital Transactions
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Review and Investigate Exceptions
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Review and Investigate Third-party Claims
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Manage Business Performance Through Real-time Reporting
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DATA
CAPTURING

DEVICE
RECONCILIATION

TRANSACTIONAL
RECONCILIATION

Exceptions Management

CLAIMS
MANAGEMENT

REPORTING
DATA

Unique Solution

Our cloud-based reconciliation software will streamline your operations by providing complete and transparent access to data

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Capture your data in a multitude of ways
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DATA
CAPTURING

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Automatically identify discrepancies
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RECONCILIATION
DATA

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Reconcile your digital and electronic transactions with flexibility
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RECONCILIATION
ENGINE

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Review and investigate identified discrepancies
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Exceptions Management

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Review and investigate third-party claims
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CLAIMS
MANAGEMENT

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Manage business performance through real-time reporting
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REPORTING

Sonas Systems' Features

All-in-one solution
Put an end to lengthy processes on several platforms. With Sonas Systems Reconciliation solution you can capture the data at source, identify exceptions, investigate and claims to pinpoint resolutions.
Cloud-Based System
As a cloud-based solution, we enter a new era of data reconciliation. Previous manual intensive processes are revolutionised as data is reconciled in real-time with flexible access wherever there is data connectivity, increasing the efficiency of the reconciliation process and significantly reducing overheads. Cloud-based systems allow infrastructure costs to be reduced with the ability to combine multiple work streams and increase flexibility, whilst maintaining the highest levels of security.
Mobile App
The only reconciliation tool that integrates a mobile application to automatically capture the data source in real-time. With photographic evidence, investigations can quickly proceed to resolution.
Communication & Data Portals
No more lengthy processes, with confusing communication from multiple departments. With Sonas Systems Reconciliation solution and work flow management system, you can communicate simply, upload supporting documents, leave remarks and utilise our approval and notification function. Provide seamless communication through our data portal which gives restricted access to your cash management providers or other third-parties.
Security
    Multiple Security Features Including:
  • Access rights, user activation and secure passwords
  • Multi-Factor Authentication.
  • PCI DSS security
  • Encrypted IPSec(IP Security) tunnel from the user side.
  • 256-bit AES MS Azure Key Logs encryption
  • Malware Protection
Customisable
Our system is completely customisable and flexible with terminology that can be localised, language preferences can be set, colour themes and logos can be edited to reflect your own branding and requirements.
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Data Capturing:

THE ISSUE

Diverse and disparate self-service terminal estates tend to suffer from a lack of transparency on operational processing issues and an absence of easily assessable source documentation.

THE SOLUTION

Sonas Systems Reconciliation software is like no other solution, by having a unique mobile application that not only captures data in real-time, automatically takes a copy of the source documentation image. We provide customisable APIs to directly interface with your existing system to reduce and automate data flows.

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Device Reconciliation

THE ISSUE

Do you face issues with your reconciliation such as data gaps with the inability to integrate data and lack of transparency, with labour intensive paper driven systems from multiple work-streams, and heavy reliance on spreadsheets?

THE SOLUTION

With Sonas Systems Reconciliation system reduce your overheads and increase efficency, as our solution automatically reconciles and identifies discrepancies for balancing of self-service devices within each cycle.

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Transactional Reconciliation

THE ISSUE

As digital transaction is on the increase the need for validating transactions from multiple payment methods is becoming more difficult with degree of uncertain of the results due to a number of timing issues.

THE SOLUTION

Sonas Systems Reconciliation solution' flexible tool allows digital payments from multiple data points to be matched off and reconciled automatically by enabling:

  • Reconcile transactions in flexible dimensions
  • Dealing with vast amount of data in seconds
  • Matching data between individual transactions and aggregated amounts.
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Exceptions Management

THE ISSUE

How do you resolve differnces if/when they are identified?

The ability to record, investigate and track exceptions can be problematic when working with multiple workstreams and incomplete audit trails.

THE SOLUTION

Sonas Systems Reconciliation work-flow solution manages your exceptions through our unique investigation and resolution process with easy communication from internal departments and third-parties.

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Claims Management

THE ISSUE

Claims from third parties can be a major concern as these tend to be time-critical, commercially sensitive, and inherently costly. Customer relations can become strained due to a lack of transparency on status updates.

OUR SOLUTION

Unlike other reconciliation tools, our solution recognises the importance of the customer experience. Our claim management module investigates and resolves customer claims efficiently and provides transparent status updates.

Our claim management module enables investigation of customer claims and provides transparent status updates through our customer portal. Reduce duplication by proactively matching claims with previous investigated exceptions. .

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Reporting

THE ISSUE

Measuring business performance can be difficult due to a lack of data integration because it is laborious, time consuming and manually intensive.

THE SOLUTION

Easily monitor the performance of your business with Sonas Systems unique reconcilation solution providing trend analysis, benchmarking and drill-down facility.

Our drill down approach allows you to customise the data you see, from a brief overview to detailed analysis.